Once the coins are delivered, we are unable to process any refund since we are also buying the coins from our suppliers.
We will do automatic refunds if your order does not completed for any reason. (For example if your account is don’t have a transfer market avalaible)
Any customer returning to us after the 24 hour cooling-off period for a refund will be considered.
You are avalaible to ask for a refund if the coins NOT delivered in the next 24 hours anytime.
WE ARE OFFERING A FULL REFUND IF YOUR ACCOUNT IS BANNED IN THE NEXT 24 HOURS AFTER THE COIN DELIVERY.
In this case you need to proove it (screenshot EA msg) , that your account is banned.