Once the coins are delivered, we are unable to process any refund since we are also buying the coins from our suppliers.
We will do automatic refunds if your order does not completed for any reason. (For example if your account is don’t have a transfer market avalaible)
Any customer returning to us after the 24 hour cooling-off period for a refund will be considered.
You are avalaible to ask for a refund if the coins NOT delivered in the next 24 hours anytime.
WE ARE OFFERING A FULL PAY MONEY IF YOUR ACCOUNT IS BANNED IN THE NEXT 24 HOURS AFTER THE COIN DELIVERY.
In this case you need to proove it (screenshot EA msg) , that your account is banned.
What does it mean?
Before every transaction we are making a screenshot of your starting XI.
If its worth lets say for example 1 million coin, we will pay that amount back in real money to you.
So if you purchased 100k coin for example for 10€ you will got back 10€ (your purchased coins) + 100€ (worth of your starting XI).
If your account banned beacuse you transfered coins for yourself, or purchased coins from another site, then we wont refund for your squad value!